Cake FAQs & Delivery Info

Cake Information

What Flavours do you do?

Toffee apple *Halloween special*

Layers of apple sponge with dulce de leche & fresh cream

Ingredients: Plain Flour, Sugar, Eggs, Fresh Apples, Vegetable Oil, Bicarbonate of Soda, Baking Powder, Mixed Spice, Salt, Vanilla Flavouring, dulce de leche, double cream. Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians & halal friendly

 

Vanilla orange *Halloween special*

Layers of vanilla sponge with vanilla fresh cream and a hint of orange

Ingredients: Flour, sugar, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, baking powder/bicarbonate of soda, double cream, orange zest & juice, orange flavouring. Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians & halal friendly

 

Smore’s *Limited edition*

Layers of chocolate sponge with fresh cream, marshmallow fluff & digestive biscuit crumb

Ingredients: Flour, sugar, cocoa powder, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, baking powder/bicarbonate of soda, sugar syrup, digestive biscuit crumb, marshmallow fluff. Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians & halal friendly

 

Peanut butter Jelly *NEW*

Layers of vanilla sponge with peanut butter – buttercream and layers of jam (can opt for crunchy OR smooth peanut butter)

Ingredients: Flour, sugar, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, baking powder/bicarbonate of soda, Peanut butter (crunchy or smooth), honey roasted peanuts, cream cheese, seedless raspberry jam sugar syrup. Contains Gluten/egg/dairy/raising agent/PEANUTS /soy trace. Suitable for vegetarians & halal friendly

 

Italian Style
Layers of light and fluffy vanilla sponge with fresh cream, crème patisserie & mixed fruit– makes a great dessert!

Ingredients: Flour, sugar, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, custard powder, baking powder/bicarbonate of soda, mixed fresh berries strawberries/blueberries/blackberries/raspberries (may vary), sugar syrup. Contains Gluten/egg/dairy/raising agent/nut trace/soy trace. Suitable for vegetarians & halal friendly

 

Selva Nera
Layers of light and fluffy chocolate sponge with fresh cream, crème pattissiere & mixed fruit (zabliogne cream) – makes a great dessert!

Ingredients: Flour, sugar, cocoa powder, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, custard powder, baking powder/bicarbonate of soda, mixed fresh berries strawberries/blueberries/blackberries/raspberries (may vary), sugar syrup. Contains Gluten/egg/dairy/raising agent/nut trace/soy trace. Suitable for vegetarians & halal friendly

 

Chocolate Fudge
A deliciously indulgent Chocolate sponge with a silky smooth chocolate cream cheese frosting.

Ingredients: Flour, sugar, cocoa powder, eggs, butter, dried milk, oil, vanilla essence, salt, chocolate gnash, chocolate cream cheese frosting, sugar syrup, icing sugar.  Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians & halal friendly

 

Victoria Sponge
A Classic vanilla sponge with vanilla cream cheese frosting and raspberry jam.

Ingredients: Flour, sugar, eggs, butter, dried milk, oil, vanilla essence, salt, baking powder/bicarbonate of soda, raspberry seedless jam, vanilla cream cheese frosting Or double cream (for fresh cream instead) Fresh strawberries optional, sugar syrup. Contains Gluten/egg/dairy/raising agent/nut trace/soy trace. Suitable for vegetarians & halal friendly

 

White Chocolate Buttercream & Berries
Layers of light vanilla sponge with white chocolate buttercream and mixed berries.

Ingredients: Flour, sugar, cocoa powder, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, custard powder, baking powder/bicarbonate of soda, mixed fresh berries strawberries/blueberries/blackberries/raspberries (may vary), white chocolate, vanilla cream cheese frosting, sugar syrup, icing sugar. Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians & halal friendly

 

Black Forest
Rich and classic chocolate sponge, fresh cream and Morello cherry.

Ingredients: Flour, sugar, cocoa powder, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, baking powder/bicarbonate of soda, Morello cherries (in their jam/juices) Alcohol optional as standard there is no alcohol, sugar syrup.  Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians & halal friendly

 

Macaroon
A light vanilla sponge with fresh cream & crème pattissiere with a hint of almond essence.

Ingredients: Flour, sugar, eggs, butter, dried milk, oil, vanilla essence, almond essence, salt, double cream, custard powder, baking powder/bicarbonate of soda, chocolate gnash, almond powder, macaroons (food colouring), sugar syrup.  Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians & halal friendly

 

Lemon /Lemon Drizzle
Soft lemon sponge, with a light and zesty fresh lemon cream.

Ingredients: Flour, sugar, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, , baking powder/bicarbonate of soda, lemon juice, lemon zest, lemon essence. For the Lemon drizzle filling we use lemon curd, sugar syrup.  Contains Gluten/egg/dairy/raising agent/nut trace/soy trace. Suitable for vegetarians & halal friendly

 

Red Velvet
Decadent red velvet sponge with smooth vanilla buttercream.

Ingredients: Flour, sugar, eggs, butter, dried milk, oil, vanilla essence, salt, baking powder/bicarbonate of soda, cocoa powder, red food colouring, vanilla cream cheese frosting Or double cream, (for fresh cream instead), lemon (juice/zest), sugar syrup, icing sugar. Contains Gluten/egg/dairy/raising agent/nut trace/soy trace. Suitable for vegetarians & halal friendly (design has marshmallows)

 

Setteveli – Rocky Road Base
Layers of chocolate sponge with; chocolate hazelnut, dark chocolate & a rocky road base.

Ingredients: Flour, sugar, cocoa powder, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, custard powder, baking powder/bicarbonate of soda, chocolate gnash, icing sugar, digestive biscuit, marshmallows, golden syrup, sugar syrup.  Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians Not suitable for halal

 

Oreo®
Layers of chocolate sponge with fresh cream & crushed Oreos®.

Ingredients: Flour, sugar, cocoa powder, eggs, butter, dried milk, oil, vanilla essence, custard powder, salt, double cream, Oreo® biscuits, sugar syrup.  Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians & halal

 

Strawberries & Cream
Soft vanilla sponge, strawberry cream and fresh strawberries.

Ingredients: Flour, sugar, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, custard powder, baking powder/bicarbonate of soda, fresh strawberries, sugar syrup. Contains Gluten/egg/dairy/raising agent/nut trace/soy trace. Suitable for vegetarians & halal friendly

 

Simple Vanilla
Soft vanilla sponge with a smooth vanilla buttercream.

Ingredients: Flour, sugar, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, , baking powder/bicarbonate of soda, vanilla cream cheese frosting, icing sugar, sugar syrup. Contains Gluten/egg/dairy/raising agent/nut trace/soy trace. Suitable for vegetarians & halal friendly

 

Carrot

A traditional moist carrot sponge with smooth vanilla buttercream with a hint of lemon – nuts optional.

Ingredients: Carrots, cinnamon, flour, sugar, eggs, oil, butter, cranberries, vanilla cream cheese frosting, lemon (juice/zest), sugar syrup, icing sugar. Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians & halal friendly

 

*NEW* Eton mess

Layers of vanilla sponge with fresh cream, crushed meringues & fresh strawberries

Ingredients: Flour, sugar, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, custard powder, baking powder/bicarbonate of soda, Dried egg whites, vinegar, sugar syrup, fresh strawberries (crushed meringue). Contains Gluten/egg/dairy/raising agent/nut trace/soy trace. Suitable for vegetarians & halal friendly

 

*New* Strawberries & Strawberry cream WITH JAM

Layers of vanilla sponge WITH JAM, Strawberries & strawberry cream

Ingredients: Flour, sugar, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, custard powder, baking powder/bicarbonate of soda, fresh strawberries, sugar syrup, seedless raspberry jam. Contains Gluten/egg/dairy/raising agent/nut trace/soy trace. Suitable for vegetarians & halal friendly

 

*New* Chocolate orange

Layers of chocolate sponge, with chocolate orange buttercream

Ingredients: Flour, sugar, cocoa powder, eggs, butter, dried milk, oil, vanilla essence, salt, chocolate gnash, chocolate cream cheese frosting, sugar syrup, icing sugar, orange (zest & juice) orange essence, icing sugar, cream cheese.  Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians & halal friendly

 

*NEW* White chocolate chip

Layers of Vanilla sponge with Vanilla fresh cream & white chocolate chips

Ingredients: Flour, sugar, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, baking powder/bicarbonate of soda, white chocolate chips, sugar syrup. (Can be chocolate sponge –for which we will add cocoa powder) Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians & halal friendly

 

*New* Double chocolate chip

Layers of chocolate sponge with chocolate fresh cream & chocolate chips

Flour, sugar, cocoa powder, eggs, butter, dried milk, oil, vanilla essence, salt, double cream, baking powder/bicarbonate of soda, chocolate chips, sugar syrup. Contains Gluten/egg/dairy/raising agent/nut trace/soy. Suitable for vegetarians & halal friendly

You don't have the flavour i want, can you make this on request?

We aim to meet every customer’s request, should there be a flavour you need but isn’t on our site, we would be happy to discuss and make an alternative.

What sizes are your cakes and how many portions will i get?

6″ = 8 -10 portions
8″ = 16 -20 portions
10″ = 24 – 30 portions
12″ = 40 portions
14″ = 50 portions
15″ = 60 portions
16″ = 70 portions
17″ = 80 portions
18″ = 90 portions

How long do your cakes stay fresh?

If kept refrigerated our cakes can last up to 3 days.

 

However, please note in warmer temperatures OR when there is fresh cream/fresh fruit involved, this can vary.

Can I order cake samples?

Yes! We can arrange cake tastings of the fillings you would like to try. Email us directly to arrange. (Charges apply)

Can i visit your shop?

We are part of a large catering company and therefore, do not have a stand alone shop. Orders will need to be placed via email & discussed over the phone.

You can, however,  collect cakes from us which will need to be arranged via email.

Are your cakes suitable for Vegetarians & halal friendly

All our cakes are suitable for vegetarians & are halal friendly other than those that contain marshmallows or gelatine. i.e. OTT dripping cake/Red velvet/red velvet cheesecake

 

The dripping OTT cake can be made with vegetarian sweets – you would need to email us to arrange this.

 

Can you Make Gluten free/Vegan cakes OR cheesecakes?

Yes we can create Gluten free/VEGAN cakes on request, however designs may be limited.

Family cakes take the safety of it’s customers as its highest priority, with this in mind we feel its of paramount importance to let all customers know our position on allergens in our kitchens. Family cakes operates an artisan style bakery where all allergens are present at all times. While we make every effort to prevent cross contamination we can-not guarantee that any item we make is 100% free of any specific allergen. If you suffer from an allergy or are purchasing an item from Family cakes, for someone with an allergy, it is of the utmost importance that you share this information with them and any other party that will be consuming our retailed items. Feel free to contact us directly for more information

Do your cakes contain nuts

Not all our cakes contain nuts HOWEVER: All our cakes are made in a nut environment and will always contain either whole nut or trace of nut, even when nuts are not one of the main ingredients. If you suffer from a nut allergy or are providing a cake for someone who does it is very important you contact us first so we can explain what is possible and we can minimise any risks for people with serious allergies. 

Bespoke cakes

How do i order a custom/themed cake

It’s super easy, you simply send us an email with an image of what you had in mind, along with the date & portion size needed and the delivery postcode.

 

We will return a quote with all the information you need to place the order.

I want a bespoke cake but don't have any images - can you still help?

Yes we aim to work closely with customers to create that match their specifications as best as possible.

Should you have an idea of what you want but can’t quite find an image, send us a sketch or brain storm image and we will do our best to recreate it 🙂

How much notice do you need?

Ideally we require a minimum of:

5 working days for bespoke/themed cakes that require handmade figures, but do get in touch and we may be able to create something sooner.

 

Up to 3 working days notice for bespoke/themed cakes that don’t require figures.

 

At least 24 hours for our standard cakes (applies Monday-Thursday).

 

Should you require a cake the same day we will  do our best to accommodate – but this may not always be possible &  designs may be limited, in these cases it is best to contact us directly 0207 619 7793

Delivery & collection

What are your delivery times?

We deliver to Central London and the City.

 

Weekdays delivery between 9am – 4pm.

 

Weekend delivery 8:00am – 12pm.

 

Delivery charges apply dependant on postcode area.

The delivery charge is very high - why is this?

If the delivery charge seems quite high, that would often mean it is not in our usual delivery area.

 

We are central London based an cover the surrounding areas for which, charges apply.

Further out, will therefore incur steeper charges .

Can i collect the cake?

Yes you can collect a cake but you will need to place the order via email.

 

Our address for collection is: 20 Tileyard Road, N7 9AH.

 

FYI – metered parking is available.

 

You can collect any time on Weekdays between 9:00am – 4:00pm

 

OR

 

Saturdays between 8.00am- 11.30am.

If you are collecting on a Saturday please contact 07475313079 (contact this number on Saturdays only)

Please note the entrance has a sign ‘sands catering’ and looks like this.

 

Who can i contact about my delivery/collection on the day?

If you are expecting a delivery or need to collect on a weekday, please contact the office directly via phone or email with any  0207 619 7793 / admin@familycakes.co.uk

 

If you are expecting a delivery on the weekend OR  are collecting on a Saturday please contact 07475313079.

Do you have a shop i can visit?

Not at the moment. We are currently part of a large catering company Sands catering.

 

So if you need some sandwiches or a buffet – we/they can help too!

 

Because we are part of a large catering company ALL cakes are made fresh to order, we don’t freeze cake nor do we have cakes on display for hours.

 

We Originally launched Patisserie Valerie on to the streets of London, and then opened Amato in Soho, but now are based in Kingscross.

Payment

How do i pay for a cake?

When ordering online you can use our quick and easy checkout.

 

But if you are ordering via email you can pay via bank transfer OR call to make a card payment via phone.